Biography
Tow decades ago, I was the first designer at a small startup, teaching myself to build what I imagined. Today I design the systems the world's largest companies use to trust AI.
I ran through six years of freelancing, two more startups, and ADP, until enterprise software won me over. It's where design has the most leverage and the least love. At ServiceNow, I led the design of developer.servicenow.com and watched monthly visits grow from 1M to 2.5M+. Then I rebuilt App Engine Management Center from the ground up as its sole designer. It became the flagship governance experience behind App Engine's $700M+ business, serving 6,000+ customers including 85% of the Fortune 500.
Today, I prototype with agentic tools like Claude Code, coach designers as one of 14 AI coaches in ServiceNow's 700-person Experience org, and build Meal Whisperer, an AI app of my own.
I chase work that is high-stakes and ambiguous. That's where clear, humane design changes how thousands of people work.
San Diego, CA
Member since Sep 2011
Languages
Skills
Top Specialties
UX Design / Research
Product Design
UI / Visual Design
Work History
Staff Product Designer at ServiceNow 2022–Present
Sr. UI/UX Designer at ServiceNow 2019–2022
Senior UX Designer at ADP 2015–2019
Lead UX Designer/ Freelancer at Blissful Interfaces 2009–2015
UI Engineer at Zone24x7 2008–2009
Web/Graphic Designer at Excel Technology Inc 2004–2008
Web Designer at Pooranee Inspirations 2004–2004
Education
Designing for engagement, Weinschenk Institute 2014
Web Design, Kent Academy of Digital Science 2004
Dynamic Web Application Development, UCSC - University of Colombo School of Computing 2005
Seeking
Full-time opportunities