About this Service
Your product is live. Users are dropping off. You don't know where or why.
Most teams guess. They redesign the hero. Change the CTA color. Run A/B tests on the wrong things. The problem stays.
A UX audit finds the real problem.I run a structured review of your website or product against research-backed usability standards. Every screen. Every flow. Every friction point that is costing you conversions, leads, or retention. I'll find exactly why users are dropping off. You get a ranked list of what to fix first.
What's included:
Full usability review — desktop and mobile. Navigation, forms, key user flows, conversion points.
Research-backed analysis — every finding tied to a usability principle, not personal opinion.
Competitor benchmarking — I compare your experience against what the best in your market are doing.
Priority report — ranked list of issues by impact. You know what to fix first.
Actionable recommendations — not "improve the UX." Specific changes with implementation examples.
Audit walkthrough call — I take you through every finding. You leave knowing exactly what to do next.
How I start:
Intro call — you share the product, the metrics, and where you think users are falling off.
Audit — I run the full review independently, without assumptions.
Report delivery + walkthrough — findings, priorities, recommendations. In order of impact.
Note: Follow-up design or development work is scoped separately after the audit is complete.
If users are dropping off, something is wrong.
Let's find it.
