About this Service
This is a monthly retainer that keeps your eCommerce store safe, fast and reviewed. It runs on a six month minimum term, because performance work needs time to show results.
For WooCommerce stores it covers managed hosting, WordPress and plugin updates, security patching and daily backups. For Shopify stores, Shopify looks after the infrastructure, so support covers your theme, apps and store configuration.
A store that stays the same is not standing still. It is falling behind. This service is for brands that want their store looked after and reviewed, not left until something breaks.
Work outside the monthly scope, such as new features, design changes or development, is quoted separately and agreed before it starts.
What’s Included:
WooCommerce Platform Updates
WordPress and plugin updates managed for you
Every update tested before it goes live, so your live store is never the testing ground
Security patching
Daily backups
WooCommerce Hosting (optional)
Managed hosting on enterprise infrastructure
Global content delivery network with over 200 locations
Intelligent firewall and built in performance tooling
Shopify Store Support
Theme changes when you need them
App management
Store configuration
Performance and Growth Reviews
A free Website Snapshot every year
A deeper Performance and UX Review available one off, quarterly or monthly
Each review covers visitor behaviour, page performance, technical health and conversion signals
Direct Access
A dedicated WhatsApp channel or email straight to Jamie, the studio's founder
No helpdesk and no ticket system
What You Will Get:
A store kept up to date without risking your live site
Hosting and security managed by the people who maintain the store
A yearly view of what is working and what is holding you back
One person to contact who knows your store
The option to go deeper with regular performance reviews
How We Work:
Step 1 Onboarding: We review your store, set up access and agree how you want to be contacted.
Step 2 Ongoing Upkeep: We manage updates, security and backups each month.
Step 3 Review: We go through your performance data with you once a year, or more often if you choose.
Step 4 Next Steps: Anything the review shows needs work is quoted separately, so you decide what is worth doing.
What We Need From You:
Access to your website and platform
Access to your analytics
Your preferred contact channel, WhatsApp or email
Any known issues or areas you want looked at
Why Choose Dazze Studio:
Led by a former eCommerce Director with 14 years client side experience.
Every update is tested before it reaches your live store.
Direct access to the founder, not a support queue.
Official WooCommerce Agency Partner, with Shopify support for stores on that platform.
Trusted by brands including
Bentley & Skinner
Nighthawks
Hard & Ware
The Furniture Rental Company
Ready when you are!
