About this Service
As a solo UI/UX designer at Maxcloud, I designed an interactive B2B dashboard to connect clients and admins, improving usability and efficiency. I refactored user flows, optimized website performance, and enhanced UI consistency with a scalable design system. Through UX research and testing, I streamlined navigation and improved user satisfaction. Collaborating with developers and stakeholders, I ensured seamless implementation, enhancing both business efficiency and user experience.
The Impact:
1. Designed and developed a B2B web-based interactive dashboard that connects clients and administrators within an integrated system, improving real-time service management and support. The design was successfully adopted and implemented by DewaVPS, enhancing their operational workflows and client engagement.
2. Improved service efficiency by enabling faster response times and reducing backlog of support tickets by 30%, contributing to better client satisfaction and smoother internal coordination.
3. Developed a scalable design system and component library to maintain UI consistency and accelerate future development, reducing design-developer iteration time by 40%.
