About this Service
About this Service A comprehensive review of your website or app to identify usability gaps, improve overall user flow, and enhance design effectiveness. Perfect for companies wanting actionable insights to optimize existing digital products.
What’s Included
Heuristic Evaluation – Assessing compliance with UX best practices.
User Journey Analysis – Mapping out the user flow to spot friction points.
Accessibility Check – Identifying key areas to improve inclusivity (WCAG standards).
Recommendations Report – Prioritized suggestions for quick wins and long-term improvements.
Tools
Figma or Miro for annotating design audits
Google Analytics or Hotjar (if available) to review real user behavior
Zoom or Google Meet for findings presentations
Process and Communication
Kickoff Call (30 minutes) – Understand your goals, target audience, and any known pain points.
Audit & Analysis (5–7 days) – In-depth review of your platform, comparing against UX best practices.
Feedback Session – We’ll discuss findings and clarify any questions.
Final Report Delivery – A concise, actionable recommendations document.
Follow-Up Support – Optional check-in to guide implementation or address new insights
