About this Service
Every product has friction. The question is whether you know where. Most teams can feel something is off, users drop out of onboarding, conversion hits a plateau, feedback keeps naming the same issues, but can't point to exactly what to fix first. An audit removes the guesswork.
ThemeNcode has designed and shipped digital products since 2014. We audit with product-team eyes, not academic ones, our reports are built around what you can actually change in the next sprint, not a 40-page wishlist.
What You'll Get
Structured PDF report with findings organized by severity (Critical, High, Medium, Low).
Heuristic evaluation — Nielsen's 10 usability principles, WCAG AA accessibility, visual hierarchy.
Conversion analysis on 2-3 key user flows (signup, checkout, onboarding — your pick).
Mobile and responsive behavior review.
Visual design consistency and brand alignment review.
Prioritized recommendations — each finding tagged with effort estimate (quick win, medium, rebuild).
Screenshots with annotations so your team can act without guessing.
Loom walkthrough of the entire audit (typically 20-30 minutes).
Optional (Premium tier): 3 redesign mockups showing how we'd fix the top problem areas.
Our Process
Brief — you tell us the user flows and metrics that matter most.
Review — we go through your product like real users would.
Heuristic pass — structured evaluation against usability principles.
Report — findings written up with severity and effort tags.
Walkthrough — Loom video explaining the report and priority order.
Best For
SaaS products with a plateauing conversion or onboarding funnel.
E-commerce stores with cart abandonment issues.
Websites about to undergo redesign — audit first, redesign smart.
Products preparing for an investor or acquisition review.
Teams with user complaints they can't prioritize.
Sites failing Core Web Vitals or accessibility audits.
Pricing
Starter Package
Up to 10 screens, heuristic review + report
PDF report + Loom
1 revision
Timeline: 5 business days
Price: $600
Standard Package
Up to 20 screens, full audit + recommendations
PDF report + Loom + Figma annotations
1 revision
Timeline: 10 business days
Price: $1400
(Send a message to place an order.)
Premium Package
Full product audit + 3 redesign mockups
PDF report + Loom + Figma + 3 mockups
2 revisions (includes mockup revisions)
Timeline: 2.5 weeks
Price: $2800
(Send a message to place an order.)
Why ThemeNcode
We ship and maintain real products — audits come with product-team context, not academic jargon.
12+ years of shipping means we know the difference between a real issue and a style preference.
Recommendations tagged by effort, so you can act on quick wins this week.
If you decide to hire us for the redesign after the audit, the audit fee credits toward the project.
What We Need From You
Access to your live product or staging environment.
A short brief on which user flows matter most (signup, conversion, specific features).
Any analytics, user feedback, or known problem areas you want us to focus on.
Ideal: 2-3 user personas or typical user profiles.
