About this Service
Most products don’t fail because of bad ideas — they fail because users get confused, stuck, or frustrated long before experiencing the value.Hidden usability issues, unclear navigation, weak visual hierarchy, and friction in key flows silently hurt conversions, retention, and trust.If your product isn’t performing the way it should, you need clarity before redesigning anything.
Our UX Audit identifies what’s not working, why it’s happening, and how to fix it — with clear, actionable recommendations backed by UX principles, heuristics, and real interaction patterns.
Instead of guessing, you get a structured roadmap for improving conversions, reducing friction, and elevating the overall experience.
✅ What You Get
✔ Heuristic evaluation
A detailed review of usability issues based on UX best practices, user psychology, and established design patterns.
✔ UI/UX issues breakdown
A clear list of problems organized by priority (critical / major / minor), explaining the impact on user behavior and conversion.
✔ Screens & flows analysis
Evaluation of your core user journeys — onboarding, dashboard, checkout, navigation, or any flows relevant to your product.
✔ Visual hierarchy & layout assessment
Identifying clarity issues, spacing inconsistencies, weak messaging structure, and areas that confuse or distract users.
✔ Actionable improvements
Specific, practical recommendations — not generic advice — showing exactly what should change and why.
✔ Annotated screenshots
Visual callouts clearly pointing to issues and suggested fixes.
✔ Opportunity insights
Suggestions for UX enhancements, new flows, or structural adjustments that can improve retention and funnel performance.
Optional: Redesign proposal or UI concepts
If needed, we can provide visual direction or redesign the audited screens.
🛠 Tools We Use
Figma — reviewing screens and annotating issues
Loom (optional) — walkthrough video explanation
Miro — mapping flows or issues when needed
🔄 Process & Communication
1. Project Intake
You share the screens, prototype, flows, or live product + goals (conversion, retention, activation, onboarding, etc.).
2. UX & Heuristic Evaluation
We analyze usability, flow structure, navigation, clarity, hierarchy, patterns, and visual consistency issues.
3. Flow-by-Flow Breakdown
Key screens and interactions are evaluated based on friction points, cognitive load, errors, and behavioral cues.
4. Annotated Report
You receive a structured audit with screenshots, issues, impact levels, and actionable recommendations.
5. Optional Review Call
We explain the findings, answer questions, and align on next steps.
6. Implementation Support
If needed, we assist with redesigning the audited areas or creating new UI concepts.
Our mission is simple:
To uncover what stops your users from succeeding — and help you fix it with clarity, structure, and measurable improvements.
