UX Designer
Look, we need someone who can actually figure out what these folks want from their software. You know, the people who can land a 747 but can't figure out how to open a PDF? Yeah, those guys.
Your mission, should you choose to accept it: Wrangle those user needs into some kind of design that even a sleep-deprived flight operations crew can understand. Think intuitive interfaces, clear workflows...you know, the stuff that makes users go, "Ah, finally, something that doesn't make me want to pull a Mayday!"
Bonus points if you can:
Rock some serious research skills - because we need UX detectives who can get to the root of user pain points before things go south.
Conjure order from chaos - because let's face it, aviation can be a bit of a clusterf*ck sometimes.
Build tailored design systems that can scale faster than B747-8i can fly.
It's all about getting into the users' minds, understanding their frustrations, and designing solutions that make their lives easier. If you're the kind of desing passionate who can handle a little turbulence and isn't afraid to call out a bad design (even if it's from the captain himself), then buckle up and apply. You are welcome to join us.
Designer Job Description
User Research & Synthesis
Plan and conduct user research with internal and external stakeholders to uncover user needs, pain points, and goals.
Synthesize research findings into actionable insights and frameworks.
Collaborate with POs and BAs to align on priorities and business objectives.
Business Analysis Foundations
Apply basic business analysis principles to understand project goals, constraints, and opportunities.
Identify and define user requirements that align with business objectives.
Information Architecture & OOUX
Utilize OOUX methodologies (e.g. ORCA) to structure content and define system objects, their attributes and relationships.
Organize complex information into clear and intuitive user flows, wireflows, and navigation patterns.
Design & Prototyping
Create wireframes, mockups, and prototypes using modern tools and frameworks (Miro, Figma) supported by AI models.
Design System Contribution
Support the evolution and maintenance of the Shell Design System by contributing to component creation and documentation.
Ensure that design solutions align with established guidelines and standards.
UX Evaluation
Conduct UX evaluations and usability testing to validate design decisions.
Iterate on designs based on user feedback and test results.
Collaboration & Communication
Act as a bridge between DesignOps, Product Teams, Engineering Teams and Executive and Strategy Team.
Clearly articulate design decisions and rationale to stakeholders.
Friendship with AI
Leverage AI tools and models to augment research, synthesis, and design processes.
Seamlessly integrate AI insights into creative workflows while maintaining a critical and thoughtful approach.
Key Skills and Qualifications
5+ years of experience in UX design or related fields.
Experience in enterprise software or similar industries is a plus.
Proficiency in prototyping tools (such as Figma)
Expertise in whiteboard systems for collaboration and workshops (such as Miro).
Familiarity with research and testing tools (like Amplitude).
Adaptability to whatever new shiny toy the design world throws at us.
Strong understanding of UX research methodologies and synthesis techniques.
Proficiency in OOUX frameworks like ORCA.
Ability to create wireflows, user flows, prototypes and everything you think can help to understand what you designed.
Basic knowledge of business analysis and requirements gathering.
Fluency in Polish and English is a requirement, proficiency in other languages will be considered an asset.
Collaborative mindset with the ability to work across disciplines
High attention to detail and organizational skills.
User-focused problem solver with a passion for continuous learning.
Ability to work independently and manage multiple projects simultaneously.
A highly developed sense of detachment from what is finally designed.
Natural gift to accept feedback with a Zen-like calm.
What we offer?
We're not gonna lie. This job is tough. You'll be dealing with demanding users, tight deadlines, stupid ideas, and the occasional existential crisis when you realize that your entire design relies on a single line of code that could crash the whole system. Yeah, we've got all that. But hey, who needs genuine work-life balance and a sense of purpose when you can have a beanbag chair and a stale croissant, right?
A front-row seat to the aviation industry: You'll be working with the people who keep planes in the air and prevent ground crews from losing their efficiency. Think of it as a backstage pass to the greatest show on Earth, minus the screaming babies and questionable airline food.
We treat you like a designer, not a Figma Monkey: We get it, you're an analyst, a professional, not a pixel-pushing Picasso. We won't chain you to a desk and force you to churn out buttons and icons all day. You'll have the freedom to explore, experiment, and actually think (a rare commodity these days).
Tech that would make our customers jealous: Forget about that clunky old PC, you'll be rocking a shiny new Macbook, decked out with all the latest gadgets and gizmos. We're talking top-of-the-line peripherals, cutting-edge software...basically, the Batmobile of design workstations.
Compensation that won't make you want to jump out of a plane: Let's be real, the aviation industry isn't exactly known for its high-paying gigs. But don't worry, we are not an airline corporation. We are an independent tech company, we offer competitive salaries that will keep you comfortably above the poverty line (and maybe even let you afford a first-class ticket someday).
…and of course, you get all the usual stuff that every self-respecting tech company offers. You know, the fruit baskets that magically appear every Thursday, 50+ flavors of tea, the occasional team-building exercise that makes you question your life choices... But hey, who are we kidding? You're not here for the free bananas. You're here to design the future of aviation, one click at a time.
