Intelligent Customer Service Interface
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Online customer service system is a web version of instant messaging software collectively. Compared with other instant messaging software (such as QQ, MSN, etc.), it realizes the seamless integration with websites and other channels (app, WeChat, facebook, etc.), providing a platform for websites and other applications to communicate with visitors. Visitors do not need to install any software to access enterprise applications. They can conduct dialogues through the enterprise integrated customer service SDK.