Ministry of Enviroment Water & Agriclture - KSA

The design task was building a consisted experience, that guarantees covering different and valuable aspects: 1- Follow the STRATEGIC OBJECTIVES of 2030 vision of the Kingdom of Saudi Arabia - Enhance government effectiveness Through digitalizing all the governmental services to ease the ability of accomplish public sector services or utilizing any related services. Our Beneficiaries local citizens, foreigners, public governmental workers and investors. 2- Measuring how services are performing: User satisfaction Satisfaction is calculated by asking people to rate a service. Cost per transaction The average cost to government of each transaction. Completion rate The percentage of people who successfully complete a government service. Digital take-up The percentage of people using government services online compared to other methods (eg phone or post). 3- Considering UX aspects: a- Enhancing readability through using clean concept and choosing the right type