NHS Medical Exempt Certificate

The existing process for obtaining medical exemption certificates through the National Health Service (NHS) is outdated. Currently, applicants are required to attend in-person appointments at their general practitioner's office to determine their eligibility for such certificates The proposed innovative solution incorporates conversational artificial intelligence in the form of a chatbot. This technology offers a personalized and engaging interface for potential applicants. The chatbot not only facilitates the application process but also guides alternative options for individuals who do not meet the eligibility criteria. This modernised approach aims to streamline the application procedure, enhance accessibility, and improve the overall user experience. By leveraging advanced technology, the new system has the potential to significantly reduce the administrative burden on healthcare providers while simultaneously offering a more convenient and efficient service to the public.