Adaptive contact form
To categorize the questions better that are coming in at customer service, we defined a flow for the user to ask their question.
By Showing that there are real humans on the other side of the page is a simple way to make your customers feel more confident that they will be helped, which in turn may make them more likely to be relaxed and polite in their interactions.
( waiting to be tested)
More by Mariska Sinnige View profile
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