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Satisfaction Survey feature allows the customer to send a feedback on the support experience he/she receives.

A support agent will use this feature on daily basis & I know the workflow should be simple & easily to achieve the task quickly with less cognitive effort. Opening a popup or a modal is quite a common workflow practices & I'm not happy with it due to the higher cognitive effort. Found this cool approach to apply across our helpdesk app.

Hit like, if you feel liking it. Catch you on an another shot! Have a great year ahead.