AI ChatBot SaaS Omnichannel Dashboard UI/UX Design
We designed for an AI-powered Omnichannel Chatbot SaaS. The platform empowers businesses to manage real-time conversations across multiple channels β including WhatsApp, Messenger, Instagram, Email, and Website Chat β all in one centralized interface.
π‘ Key Highlights:
Unified inbox for seamless multichannel support
Real-time conversation view with customer context
AI-generated reply suggestions for faster responses
Smart filters, tagging, and agent assignment tools
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