IDS BK - Mobile App

During our research for the IDS BK app, we found that users often didn’t realize their ticket had already expired ❌

So we brought the active ticket front and center — right on the homescreen — where it can be easily extended or removed with a tap.

Curious what else we uncovered during the analysis?

Check out the full story in our case study.

A huge thanks to our amazing Outloud team Aneta Stasikova, Pavol Krafcik, Peter Hodak, Ondrej Kostolnak, Dominik Cernica, Vojto Kosa, Jozef Arpa