Articulate Rise GIFs Storytelling
This e-learning module is part of a five-phase learning path designed for new payroll associates. I was given a few training guides and a lengthy, text-heavy Excel file outlining the steps of a manual checklist used during payroll processing.
The challenge was to transform this overwhelming content into an interactive experience that would help learners stay engaged and retain the information more easily.
Responsibilities: Successive Approximation Model (SAM), Instructional Design, eLearning Development,
Target Audience: Getting Started - Payroll Associates
Tools Used: Articulate Rise, Vyond, Snagit
Client: ADP, US
Process
For this project, I designed and developed an online course consisting of six lessons, along with an introduction and key takeaways. The course included the following elements:
Storytelling
Emotional Intelligence
Critical Thinking
Instructional Design
For this e-learning, I used the process SAM (preparation, design, and development).
In the preparation phase, I worked with four SMEs to create a general payroll checklist manual for the US, Canada, and LATAM. To better understand learners, I joined a three-week induction program as a new hire, observing common questions, emotions, and confusion points.
For development, I chose Articulate Rise for its clarity and built a story around two new hires and their mentor. To enhance engagement, I used Vyond to create animated GIFs that reflected real user emotions and questions, helping learners connect with the content.
This course reached more than 2000 employees.