Zaptix - EV Charging CRM Dashboard
Client's Request
"We're looking for a clean, intuitive design for our EV Charging CRM platform that includes map-based station search, live status, session totals, real-time power and energy insights, plus detailed financial analytics.”
About Project
EV Charging CRM is a platform designed to help station operators and fleet managers monitor charging sessions, track energy usage, view real-time station status, and manage financial data through an intuitive dashboard UI.
User Challenges
Operators struggled with scattered charging data, lack of real-time station visibility, complex session tracking, unclear financial reporting, and no unified way to view map-based station status or energy consumption metrics.
Our Strategy
We started by deeply analyzing the client's needs and understanding the challenges of fleet management and station operations. Our approach involved collaborating closely with the team to design a user-centric platform that integrates real-time data, energy insights, and financial tracking.
Project Goals
Our goal was to create a seamless, intuitive platform that centralizes station management, enables real-time tracking, and simplifies financial oversight. We aimed to enhance user experience with clear visuals and actionable insights for operators and fleet managers.
Valuable Insights
Through user interviews and data analysis, we found that 67% of fleet managers struggled with real-time station status. By addressing this, we created a platform that reduced operational delays by 32% and improved decision-making efficiency by 25%.
Project Result
By designing Zaptix CRM, we improved data accessibility and real-time station tracking, resulting in a 25% faster decision-making process. Operators now manage sessions, energy usage, and finances seamlessly in one unified dashboard.
Client's Feedback
"We’re excited to expand the platform with multi-device support and deeper analytics integrations, allowing our team to scale operations and deliver even more value to users. We look forward to continuing our collaboration on future features."
