Messaging App Deskto

This 2019 UX update for the Care.com messaging experience focused on reducing friction, improving clarity, and making interactions feel more personal and responsive. I reimagined message threads to feel more conversational, simplified how users schedule and coordinate with caregivers, and added thoughtful UI touches like read receipts, gentle nudges, and real-time status indicators.

💡 Highlights:

— Streamlined conversation flows

— Enhanced mobile responsiveness

— Focus on accessibility and trust-building interactions