SAAS Project

TrackMage is a platform that helps e-commerce businesses seamlessly integrate order tracking into their websites, improving customer experience and increasing sales by 5-10%. At TrackMage, I worked as a UX/UI designer, focusing on improving the seller experience for Shopify merchants and other e-commerce businesses. My main tasks included:

• Redesigning the seller dashboard to streamline order and shipment tracking.

• Creating intuitive user flows for managing shipments, reducing complexity for merchants.

• Developing tracking pages that sellers could integrate into their stores, improving customer engagement.

• Optimizing UI for efficiency, making it easier for merchants to track deliveries, handle inquiries, and improve post-purchase interactions.

• Designing marketing materials, landing pages, and subpages for the platform to enhance its branding and user acquisition.