Govhack 2018 Finalist

Overview

Borobi Chat was an AI-powered chatbot designed to assist tourists and attendees of the 2018 Commonwealth Games while also educating users on Indigenous Australian culture. Named after Borobi, the official mascot of the Games, the chatbot was developed to provide seamless, multilingual assistance, helping visitors navigate their trip with ease.

The project was a finalist in the 2018 GovHack, a prestigious competition recognizing innovative digital solutions for public benefit using open source data.

Solution

• Cultural Education & Brand Alignment – Tied the chatbot’s voice and personality to Borobi’s educational mission, ensuring it authentically represented Indigenous Australian culture while remaining approachable and engaging.

• Smart Travel Assistance – Provided real-time tourism and travel advice, helping visitors find accommodation, things to do, transport options, and safety tips for their stay during the Commonwealth Games.

• Multilingual Capabilities – Integrated multi-language support to accommodate the diverse international audience, ensuring visitors from around the world could easily interact with Borobi Chat.