The Juicy Crab - Sea Food Restaurant Website Design.

The Juicy Crab website 🦀, a seafood restaurant chain with over 50 locations. The project aimed to optimize the online ordering experience, and drive sign-ups for the Juicy Rewards loyalty program. By leveraging high-quality imagery, bold call-to-actions, and interactive elements, the redesign establishes a seamless digital experience tailored to the brand’s vibrant identity. The focus was on creating a visually inviting yet functionally robust platform that caters to both new and returning customers.

UX Challenges

Mobile-First Optimization

  • With 90% of users accessing the website via mobile, ensuring a seamless and intuitive experience on smaller screens was critical.

  • The design needed to balance high-quality imagery with fast-loading performance to avoid slow page speeds.

Simplifying the Ordering Process

  • Users needed a clear and frictionless path to place orders without distractions or unnecessary steps.

  • CTA buttons for ordering and catering had to be highly visible without overwhelming the design.

Enhancing Location Discovery

  • With multiple restaurant locations, users required a fast and intuitive way to find the nearest branch.

  • Implementing a non-Google map (OpenStreetMap) while maintaining usability and performance posed a technical challenge.

Encouraging Loyalty Sign-Ups

  • The Juicy Rewards program needed to be prominently featured to drive sign-ups and mobile app downloads.

  • Users had to quickly understand the value of the program without reading excessive text.

Avoiding Clutter While Showcasing Key Features

  • The website had to highlight multiple key elements—menu, online ordering, rewards, promotions, catering, seasoning, and gift cards—without overwhelming users.

  • A balance between visual hierarchy and whitespace was essential to maintain clarity.

UI Design Key Insights

High-Quality, Lively Visuals

  • Large, appetizing food images were used to immediately capture user attention and reflect the restaurant's fresh seafood offerings.

  • The color scheme incorporated vibrant, seafood-inspired tones to maintain brand identity and visual appeal.

Bold and Intuitive CTAs

  • Buttons for “Order Online,” “Join Juicy Rewards,” and “Find a Location” were placed strategically for easy access.

  • The use of contrast ensured CTA buttons remained noticeable without being intrusive.

Interactive and Engaging Elements

  • Hover effects, smooth scrolling, and subtle animations made navigation feel more dynamic.

  • Interactive menu categories allowed users to explore different offerings without excessive clicks.

Streamlined Navigation for Quick Access

  • A sticky navigation bar ensured users could access important features at any point during browsing.

  • Clear sections for each main feature (Menu, Locations, Rewards, Promotions) created a structured user journey.

Visually Engaging Loyalty Program Section

  • The Juicy Rewards page featured large app mockups to emphasize its mobile-first approach.

  • A step-by-step breakdown of the program benefits made it easier for users to understand and take action.

Key Features

  • Mobile-First Responsive Design: Ensured smooth navigation, fast loading, and an intuitive UI across all devices.

  • Enhanced Online Ordering Flow: Simplified process with fewer steps to increase conversion rates.

  • Interactive Location Finder: Users could search by city or zip code and view locations on OpenStreetMap.

  • Vibrant, High-Quality Food Imagery: Enticing visuals played a key role in engaging users and boosting conversions.

  • Juicy Rewards Integration: A visually appealing rewards section highlighting benefits and encouraging sign-ups.

  • Seamless Navigation and CTA Optimization: Strategically placed CTAs for ordering, reservations, and rewards program.

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