Horeca Innity - Hotel Management Dashboard
Client's Request
"We need a user-friendly hotel management mobile app that streamlines bookings, guest communication, and staff coordination. The app should provide a seamless experience for hotel operators to manage operations and enhance guest satisfaction in real time."
About Project
Horeca Innity is a mobile app designed for hotel management, focusing on simplifying bookings, streamlining guest satisfaction, and improving staff coordination. It aims to enhance operational efficiency and provide an exceptional experience for both hotel staff and guests.
User Challenges
Current hotel management systems struggle with fragmented reservation tracking, leading to overbookings and scheduling conflicts. Housekeeping teams face difficulties in coordinating tasks efficiently, while occupancy rates are often not optimized due to slow updates.
Valuable Insights
Research revealed that 58% of hotel reservations were often double-booked due to inefficient management, while 72% of staff reported challenges in coordinating housekeeping schedules. Furthermore, occupancy rates were 20% lower due to lack of streamlined operations.
Project Result
As a result, we reduced overbookings by 30%, improved real-time reservation updates, and enhanced housekeeping coordination. These changes led to a 20% increase in occupancy rates and a 15% boost in operational efficiency for hotel staff.
Client's Feedback
"Looking ahead, we aim to integrate AI-driven features for dynamic occupancy forecasting and automated task scheduling, enabling a more personalized guest experience and further improving hotel operations across multiple platforms."
