Overview

The Hayabusha Point of Sales Dashboard is a user-centric platform designed to empower retail businesses with intuitive tools for managing sales, inventory, and customer engagement. The dashboard focuses on creating a seamless user experience through real-time data visualizations, streamlined workflows, and mobile-friendly interfaces.

Challenges

1. High Cognitive Load for New Users: The initial dashboard setup overwhelmed users due to its complexity and lack of guidance.

2. Disjointed Workflows: Key user tasks like sales reporting and inventory updates lacked clarity and efficiency.

3. Integration Struggles: Inconsistent UX when connecting to external platforms, such as online stores and accounting systems.

How to solves

1. Enhanced Onboarding Experience:

   • Added interactive tutorials with step-by-step guidance to familiarize new users.

   • Introduced a "Getting Started" checklist with visual progress tracking.

2. Optimized User Flows:

   • Reworked task flows for common actions based on user testing feedback.

   • Unified the desktop and mobile interfaces for a consistent experience.

3. Seamless Integrations:

   • Developed an integration wizard with clear instructions and error handling.

   • Included preview screens to help users confirm successful connections.

Results

1. Enhanced Onboarding Experience:

   • Added interactive tutorials with step-by-step guidance to familiarize new users.

   • Introduced a "Getting Started" checklist with visual progress tracking.

2. Optimized User Flows:

   • Reworked task flows for common actions based on user testing feedback.

   • Unified the desktop and mobile interfaces for a consistent experience.

3. Seamless Integrations:

   • Developed an integration wizard with clear instructions and error handling.

   • Included preview screens to help users confirm successful connections.