AI-Driven Student Help Desk
Campus AI is an innovative, AI-powered chatbot designed specifically for Harvard University students. This cutting-edge digital assistant serves as a 24/7 virtual helpdesk, providing instant, accurate information on a wide range of university-related topics.
PROJECT BRIEF
Develop a centralized digital assistant that simplifies access to critical information and support for Harvard students, addressing common challenges such as course registrations and financial aid applications.
ROLE
Product Designer
METHODS
I conducted user research to identify key pain points and needs among Harvard students. Based on these insights, I designed and developed the Campus AI chatbot, ensuring it offers intuitive and comprehensive support through a user-friendly interface.
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