Chatbot Insights
From real-time agent insights and advanced scenario management to comprehensive recordings analysis and seamless user chats, every element is crafted for efficiency and engagement
Scenarios Hub
This includes detailed scenario cards, providing essential information at a glance, and advanced filtering options to effortlessly find and manage scenarios by language, type, and status.
Users Chat
This interface allows users to engage in real-time conversations, view chat histories, and manage their communication efficiently, fostering better collaboration and customer relationships.
Live Agents Insight
It offers real-time visibility into agent availability and activity instant updates on ongoing chats, key metrics on chat volume and response times, and performance metrics to highlight top performers and motivate the team.
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