Project Overview

The Community Cloud is an all-in-one community-building platform where you can find the ultimate solution for creating, monetizing, and engaging communities.

Problem Statement

Community owners may find difficulties to organize their member across different platform and how they use different platform for their members to connect. Members also find difficult to use complex software and the costs of digital transformations.

Possible Solution

• Community owners can effortlessly organize and connect their members without the hassle of juggling multiple tools or platforms.

• consolidates essential features like event, trainings & workshops, services, products memberships, calendars, directories, group chats, and video calls into a single, user-friendly interface.

• create a vibrant community, allowing users to engage with your online community seamlessly via browser or mobile app.

• members and admin can collaborate, communicate effectively and share valuable information with ease.

Target Audience

• Alumni groups

• Membership communities

• Business entities

• Religious communities

• Fraternal organizations

• Experiential groups

The Approach

• Centralize Platforms: Use an all-in-one community management tool to reduce complexity.

• Simplify Usage: Choose user-friendly platforms and provide training.

• Manage Costs: Opt for scalable solutions and perform cost-benefit analyses.

• Streamline Communication: Integrate communication channels and automate notifications.

• Gather Feedback: Regularly collect and act on user feedback to improve the experience.

Design Thinking Process

The design thinking process is a human centered and iterative approach to problem solving and innovation. It places a strong emphasis on empathy for the end users, creative problem solving and prototyping with the ultimate goal of creating solutions that deeply resonate with users needs and preferences

Define

User Persona

A user persona is a fictional representation of target user groups, providing key information such as demographics, behaviors and needs. It aids in understanding with users, guiding product or service development to meet their requirements effectively.

Ideate

Card Sorting

Card sorting is a user-centered design technique used to organize and structure information in a way that reflects users' mental models. It helps designers understand how users categorize and label information, which is crucial for creating intuitive navigation and information architecture in websites, apps, or other digital products.

Design

High-Fidelity Wireframes

Desktop Application

Member App

Professional App