Cloud Therapist - Accessible Mental Care For Everyone
Experience expert therapy wherever you are, at your fingertips.
Cloud Therapist is a digital mental health platform providing comprehensive mental health in an accessible, efficient and cost-effective way. Through our virtual platform, we ensure that every individual in need of mental well-being gets immediate help no matter where they are situated.
Problem 🤔
Cloud Therapist was previously using a WordPress platform that posed several challenges. The interface was not user-friendly, leading to significant difficulties for customers trying to onboard. Navigation was cumbersome, and the lack of intuitive design elements made it hard for users to find and access the services they needed. This resulted in a poor user experience, causing frustration and deterring potential customers from completing the onboarding process. Furthermore, the platform's limitations hindered efficient management of customer interactions and service delivery, impacting overall business operations and growth.
Solution 🤩
To tackle these challenges, Cloud Therapist implemented several key strategies:
Robust Security Measures:
Leveraged advanced encryption and compliance with HIPAA guidelines to protect client data and confidentiality.
Partnerships with Established Therapists:
Collaborated with well-respected therapists who endorsed the efficacy of online therapy, adding credibility to the platform.
Educational Campaigns: Conducted webinars and online workshops to educate potential users about the benefits and effectiveness of online therapy.Screening that allows therapist to understand they patient in depth.
Emergency button for patient who need assistance instantly with integration of SAPSA.
Results 💚
Six months after its launch, Cloud Therapist had:
Registered over 10,000 active users.
Achieved a 95% satisfaction rate reported through user feedback.
Notably increased access to mental health services in rural areas by 40%.
Received seeding funding of 10 million after launch
www.cloudtherapist.co.za
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