Kopkar KBN - Business Digitalization

Introducing the Kopkar KBN Digital Platform: A Modern Experience for Members

Transforming member interactions for a trusted cooperative:

This project involved designing a user-friendly digital platform for Kopkar KBN, a cooperative serving employees from BUMN companies (State-Owned Enterprises) in Indonesia. The goal? To modernize traditional business processes and empower members with a convenient and efficient experience.

Goodbye paperwork, hello convenience!

The platform streamlines loan applications, mini-market purchases, and office supply procurement. Features like:

  • Secure online loan applications: Submit requests anytime, anywhere, and track progress in real-time.

  • UMKM Support: Browse and order groceries, office supplies, and everyday essentials for convenient delivery.

  • Digital office supply catalog: Order essential work supplies directly through the platform with delivery or pick-up options.

  • Real-time information hub: Access account details, view loan balances and transactions and check product availability all in one place.

This project demonstrates the power of user-centered design in creating a digital platform that:

  • Improves member convenience: Enables anytime, anywhere access to services.

  • Enhances transparency: Provides real-time information and updates.

  • Boosts operational efficiency: Streamlines processes and reduces paperwork.

By prioritizing member needs, the Kopkar KBN digital platform paves the way for a more modern, efficient, and member-centric future.

This description highlights:

  • The project's purpose is to modernize Kopkar KBN for members.

  • Key features and their benefits for members.

  • The positive impact on member experience and operational efficiency.

Please visit our live website: https://kopkarkbn.com

Want to collaborate with us? Don't hesitate to contact us:

[email protected]

Discover more about as at @neilwebsite

More by Neil Christian

View profile