Opla CRM is a static CRM software "made in Vietnam". Not stopping at storing customer information, Opla CRM will analyze the entered data and provide operational instructions to sales staff to help businesses achieve their goals.

Unlike other CRM software on the market that focuses on "all in one" (meaning one business management software on many edges), Opla CRM chooses to go deeper into the sales process. B2B businesses.

My Role

Enter your text here...My role was focusing on streamlining the "unique" Opla spirit into the software while still maintaining the essential features of CRM software specifically for B2B businesses. I collaborated closely with the product team to understand the user journey and identify pain points. Through extensive research, usability testing, and iterative design processes, I crafted an intuitive and visually appealing user interface. By implementing user-centered design principles, I aimed to make the software accessible to a wide range of users and provide them with a seamless and efficient experience while interacting with the OplaCRM.