Business Research

TheUXConf, a leading design conference, is dedicated to fostering creativity and collaboration within the UX design community. To enhance the experience of attendees, speakers, and organisers, I propose a comprehensive research initiative to develop a user-centric Booking Management Dashboard. This tool will streamline the conference booking process and provide valuable insights to optimise event planning and execution.

Problem Statement:

The current system for managing conference bookings lacks user-friendliness, resulting in inefficiencies and potential user frustration. As the conference continues to grow, I recognise the need to overhaul and optimise the booking management process.

Proposed Design

The Dashboard design aims to create a modern and interactive dashboard for users, enhancing their experience and productivity. The design focuses on providing real-time insights and updates through a user-friendly interface with a drag-and-drop feature, pop-up notifications, and announcement banners. The main dashboard page features four key tiles that display essential information.

Key Features:

1. Main Dashboard Tiles:

   • Total Net Sales & Remaining Spaces:

     • Displays real-time data on total net sales.

     • Provides insights into remaining spaces or inventory.

   • Customer Locations:

     • Offers a geographic representation of customer locations.

     • Helps identify customer demographics and hotspots.

   • Website Traffic Sources:

     • Visualises traffic sources for the website.

     • Identifies which channels are driving the most traffic.

   • Latest Orders:

     • Showcases the most recent orders.

     • Includes details like order number, date, and ticket type.

     • Allows users to click for more order details.

2. Pop-up Notification Message:

   • Users will receive pop-up notifications for important updates and alerts.

   • Notifications are designed to be unobtrusive yet noticeable, providing a seamless way to stay informed.

3. Announcement Banner:

   • An unobtrusive announcement banner temporarily appears at the bottom of the dashboard.

   • The banner will display critical announcements and can be dismissed by the user for uninterrupted viewing.

4. Drag-and-Drop Feature:

   • Users can rearrange and customise their dashboard layout by dragging and dropping tiles.

   • Customisation allows users to prioritise the information they find most relevant.

   • The feature is prototyped using Figma to ensure a seamless user experience.

Benefits:

• Enhanced user experience through customisation and interactivity.

• Real-time insights with the ability to rearrange and prioritise data.

• Keeps users informed with notifications and announcements.

• Access to critical information at a glance through the main dashboard tiles.