Sign up flow | Surfe
Personalised approach π©π½βπ¦±π¨πΌβπ¦±
We developed customized CRM hover states to provide users with a tailored data sync preview.
To gain better insight into why users might not have connected their CRM, we introduced an additional screen offering various options, including a field for user feedback.
To enhance the overall user experience with the tool based on the collected feedback, we have incorporated a "What is your goal?" question into the sign-up process.
Hit L for support!β£β£β£ ππ€π½
Ideation and implementation: Pierre Portejoie.
Design: Albina Ranniaia.
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