Bali Hai Cruice is facing a significant challenge with their current booking system. The existing system is hard to maintenance and not according to specification and brief, which makes it time-consuming for staff to manage. This results in a slow booking process, which can cause customer frustration and loss of potential bookings.

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Today I'am happy to share this study case for Bali Hai Cruice, one of the biggest cruise companies in Bali.

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