Building case handling process
Emilie (claimant) got her house damaged during the storm πͺ
Emilie logs-in to her insurance account and reports the case via the Self Service page π»
Michael (claim handler) creates a claim, and assigns Jens (craftsman) to the claim π¨βπ§
Jens visits Emilieβs house and reports all damages via Mobile Claim app π²
Michael approves materials and expenses via Claim handling system π»
Jens repairs all damages π
Emilie tracks her house repair progress via Claimant page π₯
Finally Emilie got her house repaired π β¨
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