Ticker Case Study

Ticker is a mobile ticketing app that allows you to buy and sell tickets to events easily online. Ticker strives to be the most convenient, accessible, accommodating ticketing app. They offer a wide spectrum of ticket options from mobile, print, will call, and more. Ticker targets users such as musicians and performers, who need a platform to sell tickets to their event, as well as dedicated fans, who want to purchase tickets.

The problem

Busy musicians, performers, and fans and lack the time necessary to buy and sell physical tickets.

The goal

Design an app that allows users to buy and sell tickets to their events from their phone, without having to buy and sell physical tickets.

My role

UX designer and UX researcher, designing an app for Ticker from conception to delivery.

Responsibilities

Conducting interviews, paper and digital

wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.

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