Oakstone
Oakstone is a leading provider of continuing medical educational (CME) content developed by renowned clinicians from the most respected institutions and societies in the world. Oakstone delivers this content through a variety of products including several integrated web apps and a mobile app. The system was outdated and through conversations with customers, they knew the application could be difficult and clunky to use.
Our redesign efforts aimed to fix major usability issues, increase subscription renewals, increase customer satisfaction, and decrease complaints to customer service.
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