Expired credentials visibility

For a product like Alloy, system visibility it's a crucial part of the product experience. We need to inform proactively inform the status of their automation to check for any errors, so they can keep their operation running smoothly. 

App credential is the gatekeeper for keeping their automation running once it's the key for moving data between their store app stack.

As currently, it's a little bit hard to know when your credentials are expired – it's only accessible via the "Credentials" tab on their account settings, we have designed new ways to make it clearer.

Users will start to see a expired app credentials card every time a credential is invalid so they can fix it from the product main page.

If the user has multiple accounts, we will them each of them needs to be refreshed. Currently this flow it's really bad once there is a guessing work involved.

A primary button is shown if the selected account is expired so users can easily take action on that.

As we know our users don't come to our product frequently – and that's fine because we want to free them up to focus on their business, we also have set a email notification to cover all the possible scenarios for this interaction.

Felipe Pires
Product Designer at Alloy Automation

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