Driverama - Cooperation

🚘 One of the most crucial aspects of our cooperation was the relationship built on expertise and trust.

Our partnership started with a diagnosis before we prescribed solutions and applied the therapy. 

The client let us lead the lean product design process. We were meeting every week for 3h workshops together with the chairman of the board, CEO, and "heads of" related departments. 

The main goal from day one was 5-star customer reviews. And that navigated us to keep reinventing and simplifying the service as possible. 

Often the digital product design is built on the business requirements. This time it was another way around. The right way. The lean way. 

Simply we learned about the life of our customers first, then we found a value proposition and from that point, we started designing, testing, and iterating the service in weekly sprints. And the business and operations were built around this core.