Food Retail Journey Map Template + Sustainable Lines

You will never have enough of journey maps, will you?

For today's main course šŸ›, or 'primo', we are offering you a food retail customer journey map template. And for the second course, or 'il secondo', we will have a persona template profile. And there is a Chef's Special: Sustainable lines!

Going to the grocery store has become everyone's routine. And it seems that it has always been like that: you check which store is currently the closest to you, which has your favorite goods on sale, and which one you just like more because of their flawless customer service or always updated Instagram. And deciding on the candidate that fits your criteria the best, you start your car.šŸš—

But just ask your grandparents: they probably had one store for the whole village and most of their food was 'farm to table'. šŸ„•

Nowadays, even a minor detail can become a stumbling stone in a client's decision to pick your shop out of the rest. Therefore, you need to carefully think through every step your customer takes and all the factors that influence their mood on their journeyšŸ§. Our template contains expectations, channels, touchpoints, problems your customer might experience and ideas for their solving. Moreover, we analyzed how your business may influence the ecology and what are the solutions for minimizing its negative effect. Already feeling excited? Just click here to view the template in a new tab and download it!

ā†’

Follow us on:

TwitterĀ |Ā InstagramĀ |Ā LinkedIn

šŸ’œIf you enjoyed the map - pressĀ LĀ to give us some lovešŸ’œĀ 

The map was made atĀ UXPressia.

Feel free to explore our library ofĀ free templatesĀ and use them for mapping your own business in various spheres:

ā†’Ā Banking, Financing & Insurance

ā†’Ā Education & Career

ā†’Ā Health & Well-Being

ā†’Ā Transport

ā†’Ā Real Estate

And many others.

Read ourĀ blogĀ to get deeper into the world of customer journey mapping, persona creation and impact map building.

šŸ’„Don't miss a chance to grabĀ freebiesĀ from us! Whitepapers, guides and reports are waiting for youšŸ˜Ž

More by UXPressia

View profile