Saas Buyer Journey Map Template and Persona Profile

If you can’t sleep at night thinking whether your users are satisfied with your product and don’t get nervous breakdowns due to lack of some vital features, the best option is to create a Saas buyer journey map and walk through each stage in your customer’s shoes. 

For that, we have created a template of a Saas buyer journey, where on the example of our Persona, Emilie, a project manager in IT company, you can: 🎈 follow all the stages of becoming a user of the platform,

🎈 observe the struggles and worries she came across prior to making it to the last stage,

🎈 ways of their elimination and overall improvement of customer experience.

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