Customer journey map | Analyst

👋 Hey all,

Working on creating a few visualizations for end-to-end customer journeys. This flow illustrates a workflow for a Sales Analyst as he creates a sales plan for the upcoming shopping season. I broke the map into zones that focused on:

🙃 Persona details
🧠 Thoughts & feelings
🎈 Approach
✅ Phases & steps

Let me know what you think!

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