Capacity Helpdesk - Ticket View
This is the start of a series of shots of the Capacity Helpdesk.
The ticket view gives your "human in the loop" the tools she needs to triage tickets.
- Powerful search and filters
- Ticket types
- The ability to display data collected from a previous conversation or workflow
- Priority level and due date
- Ticket history
- Ability to link to other tickets
- Comments
- Tasks options based on ticket type
- The ability to add tags
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