About this Service
Your product might work, but something's broken if users get frustrated, confused, or drop off. Poor UX costs more than conversion rates. It damages trust, raises churn, and stalls growth. And without knowing what’s wrong, it’s impossible to fix.
This audit service digs deep into your product’s user experience to uncover friction points, missed opportunities, and gaps holding you back. You’ll get clear, actionable insights with a list of problems and practical recommendations you can implement to improve usability, retention, and satisfaction.
Perfect for startups gearing up for launch, scaling products, or founders who want to make smarter design decisions before costly rebuilds.
What You Get
Competitive analysis with your key competitor strategies to identify industry best practices.
Heuristic evaluation with insights into interface clarity, interaction logic, and user flows based on industry-standard usability principles.
Accessibility check with an assessment of your interface for accessibility compliance.
Metrics insights with customer data from analytics tools like Google Analytics to back insights with real numbers.
UX audit report with all investigated problems, visual examples for improvements, hypotheses, and actionable recommendations to guide your next steps.
Tools
Figma for fast, collaborative design and real-time feedback.
Slack/ Google Meet for communication and reports.
Google Analytics for analyzing real user data to support audit findings.
Process and Communication
Product testing. We walk through key user flows, testing your product hands-on to uncover usability issues and pain points users actually experience.
Competitive analysis. Our team analyzes top competitors to identify industry best practices and reveal where you can outperform or differentiate.
UX audit report presentation. You’ll get a clear, actionable report live on a call, walking you through findings, insights, and recommendations + a PDF/Figma file for easy sharing and implementation.
Confusing UX costs you users, conversions, and trust (often without you realizing it). UX/UI audit gives you clear, actionable insights to fix what’s broken and optimize what’s working. It also shows exactly where improvements will make the biggest impact so you can confidently grow.
Let’s uncover what’s holding your product back and how to move it forward.
