UI/UX Designer
📍 Remote (Europe-based) or Nantes
💰 Salary range: €50,000 – €72,000 gross / year
The Role
We’re looking for a talented UI/UX Designer to shape the visual and functional experience of Crisp across our chat widget, web app, website, and the Crisp integrations ecosystem.
For the past 10 years, we’ve handled all design in-house, from rough sketches to full redesigns with agencies and freelancers. That approach has worked well. But now, with our platform maturing and our ambitions growing, we need someone dedicated full-time to bring consistency, care, and clarity across everything we ship.
This position is fully remote. If you’re based in Nantes (FR), you’re welcome to work from our office.
💬 About Crisp
Crisp is a customer service software trusted by over 700,000 companies worldwide. We help businesses unify their customer communications (chat, emails, etc.) in one central hub, making support easier for both users and companies.
We’re a small, dynamic team of 21, with 13 members based in France and a diverse, fully remote group across the globe. Our mission: to build the next generation of customer support software, focused on simplicity, efficiency, and a people-first approach.
🧩 What you’ll do
Design intuitive, consistent, and elegant experiences across the Crisp ecosystem: chat widget, app, website, and integrations
Build and maintain a robust design system
Work closely with the dev team
Create high-quality designs that work in the real world and look good beyond Dribbble
Help us bring coherence to years of evolving design
Support both large design projects and quick UI improvements
🛠 What we’re looking for
Strong UI and UX skills, portfolio of real-world shipped work
Experience working in SaaS companies
Strong attention to detail and love for pixel-perfect interfaces
Comfortable designing web apps, websites, and responsive interfaces
Collaborative mindset — we sketch, discuss, and build together
Mastery of Sketch or Figma
Fluency in English (written and spoken) is mandatory — it’s our working language
🎁 What makes Crisp special?
💻 100% remote with flexible working hours
🌍 If based in France, you can work from our Nantes office
🚀 Work with a modern tech stack and a passionate, supportive team
🤝 Collaborative, inclusive culture, no micromanagement, no personal KPIs
🎉 Regular team events and meetups
📝 Contract details
💰 Salary range: €50,000 – €72,000 gross / year
🧑💻 Hiring Process
Here’s what you can expect:
A first interview with a team lead
A second chat to align on values & expectations
A short async design challenge, followed by a review/discussion
Welcome aboard! 🎉
